Privacy

Our full privacy policy is being prepared and will be published here. Until then, this is how we handle your information.

What we collect

When you redeem a voucher we collect your name and mobile number. When you ask for a tradie we collect the trade, your suburb, your description of the job and any photos you send. We keep the text messages we send you and the ones you send us.

If you apply as a tradie we collect your business and contact details, your ABN, and your licence and insurance documents.

If you send us a message from the contact page we collect your name, the contact details you give and the message.

What we do with it

We use it to handle your voucher and your job requests, and for nothing else.

Tradies who are offered your job see the trade, your suburb, your description and whether it is urgent. Your name, your mobile number and your photos go only to the tradie who takes the job.

An automated system reads your request to work out the trade, the suburb and how urgent it is. We use other companies' services to send text messages and to store information.

Text messages

You agree to texts from us when you redeem your voucher. They are about your voucher and your job requests. Reply STOP to any text and we stop.

How long we keep it

We keep photos, messages and job records for two years. After that we delete the photos and messages and remove your details from the job records. Messages sent from the contact page are deleted after two years.

This website

This website sets no cookies and uses no tracking or analytics.

Questions

To ask what we hold about you, or to have it corrected, contact us.